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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tonda Maurer (xoxotawnydee)

Tonda Maurer (xoxotawnydee)

May 2, 2025

5  out of  5
rating by Tonda Maurer (xoxotawnydee)
"I am with Ellen Adders State Farm for auto insurance, but I also work with them for business and auto insurance for my employer and I couldnt be happier with the experience! A huge shout out to Cat - she's an absolute treasure to work with. From setting up my policy to answering any questions I throw her way. She's incredibly knowledgeable, patient, and easy to communicate with. I highly recommend that anyone looking for reliable coverage and top-notch customer service reach out. 100% satisfied!"
We responded:
"Hi, Tonda, and thanks for the FIVE-star review! You are right, Cat is a treasure! She knowledgeable about our insurance products and she is super sweet! I appreciate your business and the time you took to leave this review. ~Ellen"
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Suzen Will

April 30, 2025

5  out of  5
rating by Suzen Will
"Easiest and friendliest agency to work with, any time I need their help or assistance they get it taken care of quickly. We moved our homeowners insurance after previous agency cancelled our policy due to our bully breed dog, when I explained why we were dropped the reply was "We love all breeds of dogs" and after that we moved our auto over also. Agents here are amazing and get things done!"
We responded:
"I love all the reviews that folks leave, but the ones that have to do with their pets are my favorite! Dogs are a part of who we are at Aders Insurance Agency Inc! I'm happy you found us, and I appreciate that you left this review. ~Ellen"
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Caroline Paige

April 29, 2025

5  out of  5
rating by Caroline Paige
"I recently had great service thanks to Maria! Within hours of reaching out to get an insurance quote on a new vehicle, I had all my questions answered, updated my vehicle coverage, and had temporary insurance cards emailed to me! They make the process very smooth and easy and take care of their clients!"
We responded:
"Hi, Caroline! Thank you for this lovely review of Maria! She's knowledgeable, efficient and super kind on top of it all! Thanks for choosing my agency for insurance needs! ~Ellen"
Profile photo of Valentina Coello Herrera

Valentina Coello Herrera

April 23, 2025

5  out of  5
rating by Valentina Coello Herrera
"Had a great service this morning thanks to Cat Dawson! She was very helpful and explained things very well. She also found a great deal for an insurance that I needed for my business. I have been overpaying for 2 years! And to add to the great experience, I got a delicious cookie at the end :)"
We responded:
"Thank you, Valentina, for this nice review about Cat! She is patient and so sweet and truly loves helping people with their insurance! Thanks for being my customer! ~Ellen"
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kristina derflinger

April 21, 2025

5  out of  5
rating by kristina derflinger
"Catherine was extremely helpful and informative. Highly recommend Ellen Aders- State Farm Insurance agency"
We responded:
"Thank you, Kristina, for this wonderful feedback and five-star review! Catherine is so great at her job and genuinely loves helping people! ~Ellen"
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Amanda Barker

April 3, 2025

5  out of  5
rating by Amanda Barker
"We had an insurance emergency and ended up needing to switch companies after years of being with them. I reached out to Cat who super friendly and quick to get to work on finding us the best quotes for auto and homeowners insurance. She made the process so quick and so easy. The BEST she saved us over a hundred a month on our auto! I'm so glad we switched over."
We responded:
"Welcome to our State Farm family, Amanda! Helping folks get the most for their insurance dollars is where Cat excels! I appreciate your feedback and thanks for choosing State Farm! ~Ellen"
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patsy clark

March 31, 2025

5  out of  5
rating by patsy clark
"Everyone was very nice and knowledgeable a very good experience wish I had gone to them a long time ago. I would highly recommend them to anyone"
We responded:
"Hi, Patsy! I'm glad you're here now. We will always do our best to take care of your insurance needs. Thank you for taking time to leave a review! ~Ellen"
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Liz

March 14, 2025

5  out of  5
rating by Liz
"Knowledgeable and friendly. Catherine was able to get me a lower quote quickly when adding home insurance to my existing policy."
Profile photo of Oleksii Kravchenko

Oleksii Kravchenko

March 12, 2025

5  out of  5
rating by Oleksii Kravchenko
"Highly recommend Cat! She got me great insurance for my business at a good price. Thanks a lot!"
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Keri Painter

March 7, 2025

5  out of  5
rating by Keri Painter
"Rachel is amazing! She always explains everything in detail and goes above and beyond for her customers!"
We responded:
"Welcome back, Keri! Thank you for leaving a review and thank you for making your way back to us! ~Ellen"
Profile photo of Janice Thrush

Janice Thrush

March 4, 2025

5  out of  5
rating by Janice Thrush
"I just had my appointment this morning with Rachel at this office and she saved me around $1200 on my home, contents and car insurance! Rachel was amazing, very thorough, friendly and she worked through everything with me, helping me find all the information I needed to get offer me the best rates! I absolutely recommend the Ellen Aders State Farm office in Front Royal!"
We responded:
"Welcome and thank you, Janice! Rachel loves what she does, and she loves the connections she makes with new customers too! I appreciate you taking time to leave such a lovely review. ~Ellen"
Profile photo of Laura Ruby

Laura Ruby

February 28, 2025

5  out of  5
rating by Laura Ruby
"Ellen and her team have been a tremendous help in both our private and business related insurances. Always responsive, kind, knowledgable and helpful. Plus, they do great things in the community!"
We responded:
"Thanks, Laura! It is always a great honor when my friends choose me!! I so appreciate your business and your review!! ~Ellen"
Profile photo of Elizabeth Fox

Elizabeth Fox

February 24, 2025

5  out of  5
rating by Elizabeth Fox
"Rachel was so kind and easy to talk to. She took the time to explain everything with such detail and I appreciated the info! Definitely recommend!"
We responded:
"Thanks, Elizabeth! Rachel IS so knowledgeable and loves sharing that knowledge with our customers! I appreciate your review! ~Ellen"
Profile photo of R Evans

R Evans

February 13, 2025

5  out of  5
rating by R Evans
"All of the ladies at Ellen Aders office are so personable and helpful. I trust all of them to make the best decisions when it comes to insurance for my family. They go above and beyond every single call or visit. Couldn’t ask for a better insurance company!!"
We responded:
"Thank you! I appreciate your review, and I appreciate your business! ~Ellen"
Profile photo of Derek and Angie

Derek and Angie

February 12, 2025

5  out of  5
rating by Derek and Angie
"Ellen Aders’ State Farm office is a life saver. We moved to the area and wanted to switch to this local office because our previous agent was not responsive. Rachel at this office is the bomb! She not only got all my policies moved over, she also suggested discounts I didn’t know existed and started a new policy as well. She was prompt and courteous and had my policy going all while chit chatting about other things not related to insurance. What a great local agency! You won’t be disappointed if you move your stuff to State Farm and have Ellen Aders as your agent! Great job and I look forward to more in the future."
We responded:
"Welcome, Derek & Angie! You are right, Rachel is THE BOMB! Can you believe she was hesitant to start a career here...almost EIGHT years ago!? Thank you for choosing this agency and I sincerely say, welcome to OUR State Farm family! ~Ellen"
Profile photo of Panzica Christopher

Panzica Christopher

February 12, 2025

5  out of  5
rating by Panzica Christopher
"Always there for us! Excellent team for our needs!"
We responded:
"Thank you very much for leaving us a FIVE-star review! I'm appreciate of your business and happy to know you find the team to be excellent....I think they are too! ~Ellen"
Profile photo of Bruce Tieche

Bruce Tieche

February 12, 2025

5  out of  5
rating by Bruce Tieche
"Was there when I needed them, unlike online services. Very friendly and helped me get everything switched over quickly. Highly recommend and appreciate it"
We responded:
"BRUCE! It was truly my pleasure to help you on Monday! We were a little shorthanded, which gave ME the opportunity to roll up my sleeves and quote your business. I enjoyed every minute of getting to know you. Welcome to our State Farm family and thank you for choosing my agency. Tell your pals at work thanks too!! ~Ellen"
Profile photo of Lauren Metzger

Lauren Metzger

February 6, 2025

5  out of  5
rating by Lauren Metzger
"Always kind. Beyond helpful. They make insurance painless and I always know I’ll be taken care of if something happens."
We responded:
"Hi, Lauren! My team works really hard to make insurance as easy as possible! I appreciate the feedback. Thank you so much! ~Ellen"
Profile photo of z

z

February 5, 2025

5  out of  5
rating by z
"I never thought I’d say, “I love my insurance agent,” until I spoke with Rachel Jackson at Ellen Aders State Farm Insurance Agency. After years in the insurance industry and bad experiences with other companies, I was bracing for the usual pressure and disappointment. Instead, Rachel was incredibly transparent, receptive, and truly listened to my needs when i was searching for coverage for my newest shelter pup rescue and also for my auto coverage! i seriously couldn't me more happy with my policies! ***If you’re searching for insurance coverage for your bully breed, that won’t cost you a fortune or require you to jump thru a million hoops- this agency is who you need to call! They welcome all breeds and dont take advantage of the fact that most insurances have breed restrictions.*** i seriously could go on about my experience with the staff at Ellen Aders State Farm Insurance Agency- their entire team is amazing and focused on helping people rather than just making sales. Give them a call—you won’t find a more caring and knowledgeable agency!"
We responded:
"WOWEEEE! What a review! Thank you so much for leaving this feedback. We love insurance, but we REALLY love dogs...all of them! I was the President of the Humane Society of Warren County for several years. I'm always proud to tell people that State Farm does not discriminate based on breed. I'm glad you've found a home with us! Welcome to our State Farm family!!! ~ Ellen"
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Onyx Capital

January 31, 2025

5  out of  5
rating by Onyx Capital
"Ellen, Rachel and team were all fabulous to work with. I was referred to them by the state farm corp offices and they were able to get me sorted out quickly with an affordable policy without any haggle. It was a pleasure working with them and look forward to working with them in the future!"
We responded:
"Thank you for choosing my agency for your property insurance! Rachel IS fabulous and she is very valued member of this team. I appreciate your feedback and welcome to my agency! ~Ellen"
Profile photo of Nadiya Allen

Nadiya Allen

January 30, 2025

5  out of  5
rating by Nadiya Allen
"So professional and very easy to switch to State Farm insurance and I safe some money thank you!!!! State Farm…."
We responded:
"Hi, Nadiya! Thank you for switching your car insurance to us and thank you for taking time to leave us a review! ~Ellen"
Profile photo of Joele Clar

Joele Clar

January 28, 2025

5  out of  5
rating by Joele Clar
"Our office was looking for a business policy. Rachel was quick to answer questions and give us quotes with options. Super easy process and great communication!!!"
We responded:
"Small businesses helping small businesses! I'm so glad Rachel was able to help you with your business policy! Thanks for choosing my agency! ~Ellen"
Profile photo of Delaina

Delaina

January 23, 2025

5  out of  5
rating by Delaina
"Everyone is friendly, courteous and always helpful. Very glad to be one of their customers."
We responded:
"Thanks, Delaina! I'm happy you're one of our customers too! ~Ellen"
Profile photo of Michael Conner

Michael Conner

January 23, 2025

5  out of  5
rating by Michael Conner
"After so many years of getting insurance online, I wanted a good local agent, but found THE BEST! It was great to go in person to understand the policies better, but even if I had done it online, this office is professional, organized, friendly, lively and involved in the community. Rachel hung with me for over a year wanting to switch, and we finally did it! Thank you Rachel!! Happy Mike"
We responded:
"Rachel doesn't give up easily! Welcome to State Farm and my agency! Thank YOU for caring about our community involvement. I love this Town and am so happy it's my home. I'm looking forward to meeting you. ~Ellen"
Profile photo of RB H

RB H

January 11, 2025

5  out of  5
rating by RB H
"I do agree with the high ratings this agency has been given by other customers. I have not visited the agency in person, but should do so just to say hello and thank you. Their service is first rate. They are responsive, efficient, knowledgeable, and friendly."
We responded:
"PLEASE do come visit us! Thank you for leaving such a glowing review! ~Ellen"