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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jonathan Farris

September 30, 2026

5  out of  5
rating by Jonathan Farris
"Kat made the process of getting auto insurance seamless and fast. 10/10"
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jacob wright

September 25, 2026

5  out of  5
rating by jacob wright
"Catherine is really good at helping out"
We responded:
"Hi Jacob! Thank you for leaving a FIVE-star review! I appreciate your business. ~Ellen"
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Terry Vernati Jr

September 21, 2026

5  out of  5
rating by Terry Vernati Jr
"Everyone is super friendly and empathetic to your struggles and willing to help any way they can"
We responded:
"Hey Terry! I appreciate you taking time to leave such kind feedback! ~Ellen"
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Kim Cranmer

September 18, 2026

5  out of  5
rating by Kim Cranmer
"Associate was knowledgeable and personable. She went over my current coverage and offered other insurance products without being pushy or judgemental."
We responded:
"I'm sorry I didn't get to conduct the review with you, but it sounds like
Catherine did an excellent job! I will pass along the compliment. Thank you for leaving us a review. ~Ellen"
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Petty Betty Treats LLC

September 18, 2026

5  out of  5
rating by Petty Betty Treats LLC
"I had a great experience with State Farm this week, especially working with Catherine Dawson, State Farm Agency Concierge. Catherine was incredibly helpful, professional, and quick to get results and provide solutions for my business.

I truly appreciate the excellent customer service and highly recommend State Farm in Front Royal, VA, for their responsiveness and professionalism.

Thank you, Catherine and State Farm, for making the entire process such a positive experience!"
We responded:
"Catherine strives to provide the best possible solutions at the best possible price! Thank you for trusting us with your business! ~Ellen"
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David Radwell

September 2, 2026

5  out of  5
rating by David Radwell
"I have had State Farm insurance for not only personal but business as well for years. Everyone at the company is always nice, friendly and patient, anytime I call I always get taken care of and made priority service. I love working with them. Cat specifically helped me today with my inquiries and was extremely prompt, and curious. 10/10!"
We responded:
"Hi, David! Years is right! Thank you for taking time to leave a review and THANK YOU for your business! ~Ellen"
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Katie Chastain

August 28, 2026

5  out of  5
rating by Katie Chastain
"Called to add my daughter’s car to my policy and it was quick and easy. They actually saved me money on my car insurance too! Highly recommend!"
We responded:
"Hi, Katie! Thank you for taking time to leave us a FIVE-Start review! Our goal is to handle your needs quickly and efficiently. Nobody likes to deal with insurance....except US! I appreciate your business. ~Ellen"
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Cole Lewis

August 28, 2026

5  out of  5
rating by Cole Lewis
"Easy and helpful"
We responded:
"Thanks, Cole! I appreciate you! ~Ellen"
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David Utz

August 12, 2026

5  out of  5
rating by David Utz
"Had to add a vehicle to existing policy, done over phone took about 10 minutes."
We responded:
"Hi, David! That's music to my ears! Thanks for taking time to leave a review. ~Ellen"
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Ali Said

July 22, 2026

5  out of  5
rating by Ali Said
"I had a great experience working with Ellen Aders for my auto and home insurance. She was professional, knowledgeable, and always quick to answer my questions. She made the entire process easy and helped me find the right coverage for my needs. I truly appreciate her excellent customer service and would highly recommend her to anyone looking for a reliable and caring insurance agent!"
We responded:
"Ali, thank you for such a kind review! I see that you worked with Emily on getting your insured transferred to State Farm. I will pass along your comments. Welcome to our State Farm family! ~Ellen"
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Dixie Ray

July 21, 2026

5  out of  5
rating by Dixie Ray
"The ladies in this office are the best. They were there for us when we had a house fire. They made everything easier and were so helpful. Love my insurance ladies. We have been with them for twelve years and counting. They cover all our insurance needs and are always available if I have questions. Thank you ladies! Lifelong customer here."
We responded:
"Hi, Dixie! Thanks for saying such nice things about my team! They really are the greatest group of women. I'm grateful for your business and appreciate the review. ~Ellen"
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Shannon Speary

July 21, 2026

5  out of  5
rating by Shannon Speary
"Kat is genuinely the nicest person EVER! She makes follow-up calls and gives great advice that helps you make the best decisions for you and your family! I LOVE HER!"
We responded:
"Hi, Shannon! I love her too! Cat's heart is big and she just wants to help everyone. Thank you for leaving this review and I will pass along your comments to her. ~Ellen"
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Laurie B

July 9, 2026

5  out of  5
rating by Laurie B
"Catherine Dawson is awesome! She is very knowledgeable, professional and friendly! She was a pleasure to work with! She was able to lower my rates on my homeowners and auto. It was all completed thru email right out of my living room. Never had to leave the house! I would highly recommend her for all your insurance needs."
We responded:
"Hi, Laurie! Thanks for leaving this lovely review! We try to make insurance as easy as possible. Catherine IS wonderful! ~Ellen"
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Darren Frantz

July 2, 2026

5  out of  5
rating by Darren Frantz
"Very personable and made the process for updating my policy quickly and hassle free."
We responded:
"Hi, Darren! I appreciate the feedback and they time you took to leave a review! I've never met a person that really enjoys dealing with their insurance, so we try very hard to make it as hassle-free as possible. Happy 4th of July! ~Ellen"
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Kacie Varner

July 2, 2026

5  out of  5
rating by Kacie Varner
"I worked with Catherine going over many different insurance packages. Very helpful and ended up being cheaper than my current insurance. Thank you."
We responded:
"Good morning, Kacie and THANK YOU for leaving a review. Catherine is always looking for ways to improve the insurance buying experience. I'm glad you were able to benefit from her expertise! ~Ellen"
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devins VIDeOs

June 25, 2026

5  out of  5
rating by devins VIDeOs
"They were very helpful and always friendly."
We responded:
"Thanks for taking time to leave such a nice review! ~Ellen"
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Nelen Johnathan

June 18, 2026

5  out of  5
rating by Nelen Johnathan
"Catherine was helpful from start to finish with my insurance needs. A short conservation between us & I was set with what I needed."
We responded:
"Hi, Jason! Catherine really loves helping people figure out exactly what they need! I appreciate your business and the fact you took time to leave a review. Happy 4th of July! ~Ellen"
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Jaime Pingley

May 30, 2026

5  out of  5
rating by Jaime Pingley
"Great customer service! Helpful and reliable"
We responded:
"Thank you, Jaime! I appreciate that you took time to leave us a FIVE-star review. ~Ellen"
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Alana McKenzie

May 29, 2026

5  out of  5
rating by Alana McKenzie
"Switching to State Farm was one of the best decisions I made. Everyone in the office has been so kind, patient, and helpful through every step. They take the time to explain everything clearly and always make me feel valued as a customer. I truly appreciate the excellent service and peace of mind they provide! Highly recommend this State Farm office!"
We responded:
"Hi, Alana! My team really works hard to make sure our customers understand their policies. I'm glad you've found an insurance home with us! Thanks for taking time to leave a review. ~Ellen"
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Lyndsey Waters

May 29, 2026

5  out of  5
rating by Lyndsey Waters
"Cat at State Farm helped save me and my little family save over 200 dollars on car insurance plus added life insurance! This cost was still 200 dollars less than our previous insurance company and that didn’t include life insurance. I highly recommend cat and this team to anyone tired of over paying!"
We responded:
"Catherine is so passionate about helping all our customers with life insurance. It's such an important policy that often gets overlooked. Thank you for taking time to specifically share about your experience with her. ~Ellen"
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Kara Grove

May 27, 2026

5  out of  5
rating by Kara Grove
"The team were very helpful and knowledgeable in getting the best policies set up for me."
We responded:
"Hi, Kara! Thank you for taking time to leave us a review! I'm glad we were able to help you. ~Ellen"
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Brendan Brooks

May 20, 2026

5  out of  5
rating by Brendan Brooks
"Always very nice and helpful and takes care of any issue i may have quickly"
We responded:
"Hi, Brendan! Thank you for taking time to leave a review. ~Ellen"
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Debbie Burke

May 16, 2026

5  out of  5
rating by Debbie Burke
"We recently had 2 different vehicles to make changes to in our coverage. Rachel & Cat were very helpful & polite. They also found us the best rate."
We responded:
"Thanks for taking time to leave a review, Debbie! I just recently found your little store on Facebook! I'll be out to shop soon!!! Merry Christmas ~Ellen"
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Bruce Hopler

May 5, 2026

5  out of  5
rating by Bruce Hopler
"Super helpful and best prices. I also like having someone local. Highly recommend"
We responded:
"Hi, Bruce! Thank you for taking time to leave this review. I picked a small town to open my agency because I like local too! I'm glad to know you found my team helpful. ~Ellen"
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Brad Williams

May 5, 2026

5  out of  5
rating by Brad Williams
"Great Company with the best staff in town!"
We responded:
"Hi, Brad! I saw you in Bertie's office yesterday, but it looked like serious business, so I didn't interrupt! Thank you for the kind words and for taking time to leave this review! ~Ellen"