Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Westfall Cleaning

Westfall Cleaning

November 21, 2024

5  out of  5
rating by Westfall Cleaning
"Like a good neighbor, Cat Dawson was there! I really appreciate her quickness in getting my business & five cars covered. Wonderful communication, reasonable rates, easy payment options. I highly recommend working with Cat for all your property insurance needs."
We responded:
"Cat should be in State Farm's next wave of commercials with Jake! Thank you for the review and thank you for your business! Welcome to our State Farm family! ~Ellen"
Profile photo of Travis Mullins

Travis Mullins

November 21, 2024

5  out of  5
rating by Travis Mullins
"Ellen’s team has managed my families insurance for years now, and they have helped us across 2 homes, 6 cars, and a ton of questions! Highly recommend Ellen and her team for any insurance situation!"
Profile photo of Kimberly Stanley

Kimberly Stanley

November 18, 2024

5  out of  5
rating by Kimberly Stanley
"Service is awesome! Thanks Cat for your attention to detail. The process was super easy, and we are saving a bunch! 😊"
We responded:
"Hi, Kimberly! Thanks so much for your FIVE start review! Welcome to our State Farm family! ~Ellen"
Profile photo of Stephen Marut

Stephen Marut

November 16, 2024

5  out of  5
rating by Stephen Marut
"Great service! I felt with Cat and she did a “apples to apples” insurance quote for me and saved me money from Allstate where I was for years. She picked up the phone, followed up with emails, was prompt and had me covered right away! The ability to call and get a person was awesome, no press this button to talk to … I couldn’t be happier!!"
We responded:
"Welcome back, Stephen! I'm glad you have connected with CAT. She is great and cares so much about all her customers. Thanks for taking time to leave a review! ~Ellen"
Profile photo of Deborah Ali

Deborah Ali

November 15, 2024

5  out of  5
rating by Deborah Ali
"Everyone is always polite and helpful. It is a nice office to do business with."
We responded:
"Thank you for the kind words, Deborah! I appreciate that you took time to leave a review for us. ~Ellen"
Profile photo of Mary Leigh

Mary Leigh

November 14, 2024

5  out of  5
rating by Mary Leigh
"Everyone in this office is so helpful and knowledgeable. Definitely the place to go for great customer service."
We responded:
"Thanks, Mary! One of the greatest honors of my career is when you chose me to be your agent! I appreciate that you took time to leave a review. ~Ellen"
Profile photo of Rcoak

Rcoak

November 10, 2024

5  out of  5
rating by Rcoak
"After a decade and a half we switched insurance providers. The old providers no longer provided superior customer service. After signing there was a small concern and Cat addressed the concern quickly and without question. We felt listened to and valued."
We responded:
"Thank you for leaving this feedback. There are many moving parts when switching insurance companies. I'm glad you reached back out to Cat and she was able to resolve this issue quickly. I appreciate your business! ~Ellen"
Profile photo of Becca Thomas

Becca Thomas

November 4, 2024

5  out of  5
rating by Becca Thomas
"Cat really helped me get my insurance down and was super fast with it!! 10/10 would recommend:)"
We responded:
"Hi, Becca and thanks for the FIVE-star review! Cat loves helping people with their car, home, and life insurance! I'm glad you found your way to State Farm. Welcome to the family! ~Ellen"
Profile photo of Jeanie Deem

Jeanie Deem

October 22, 2024

5  out of  5
rating by Jeanie Deem
"“Ellen Aders - State Farm has been providing me with both homeowners and auto insurance for years. I've never had any problems or issues with them. They make themselves available to answer my questions and have been there to support me when called upon to do so. They’re responsive which is far more than I can say for many other insurance agencies. I appreciate the good work they’ve done with me on keeping rates down, that’s important in today’s economy! Overall, I’d recommend this agency to anyone seeking insurance products.” On behalf of my mother, Helen I also would like to say, It is a very great privilege to have you as an insurance agent. You have the upmost customer service skills and dedication to your job. I can’t thank you enough for the effort, skill and patience you have shown to me in dealing with a very trying situation while taking my insurance needs and my own interests to heart the way you have. It gives us great peace at mind, knowing our agent(s) is always working on our behalf and looking out for the best!!"
We responded:
"Jeanie, you are a TREASURE! Thank you for the kind words. Insurance is expensive. It is our job to make sure you are covered for exactly what you need and to make sure you are getting the most out of your insurance dollars. We know State Farm is not always the least expensive, so added value is really important. Thank you for taking time to recognize my team. ~Ellen"
Profile photo of Tim Miller

Tim Miller

October 18, 2024

5  out of  5
rating by Tim Miller
"I was able to get a fast and easy quote from Cat who was very polite. I have been very pleased with the professional and friendly services provided by all agents I've spoken with."
We responded:
"Hi Tim and thanks for taking time out of your day to leave us a review. We don't always have good news to share with our customers, so we try very hard to communicate in a polite and friendly manner! Cat is great to work with and I'm glad you had a positive experience. ~Ellen"
Profile photo of Marlena Conner

Marlena Conner

September 28, 2024

5  out of  5
rating by Marlena Conner
"Ellen and her staff are amazing. Maria is always taking care of me."
We responded:
"Thanks for the feedback, Marlena! Maria is SO wonderful. I appreciate that you took time to leave comments. ~Ellen"
Profile photo of Brandon Galano

Brandon Galano

September 27, 2024

5  out of  5
rating by Brandon Galano
"Every experience has been a delight. Incredible and helpful staff."
We responded:
"Thanks, Brandon! We do try our best to make the business of insurance as enjoyable as possible! I appreciate that you took time to give the review. ~Ellen"
Profile photo of Lisa Rudacille

Lisa Rudacille

September 12, 2024

5  out of  5
rating by Lisa Rudacille
"Bertie was so helpful when we hit a snag in my mother's homeowners insurance claim. She really went to bat for us and it was greatly appreciated!"
We responded:
"Hi, Lisa! Bertie told me all about the claim situation. She's the one you want when things aren't going smoothly! I'm glad she was able to get things moving along for you! ~Ellen"
Profile photo of Tim Snow

Tim Snow

September 12, 2024

5  out of  5
rating by Tim Snow
"Awesome customer service and very friendly"
We responded:
"Thank you for taking time to leave such a nice review, Mr. Snow! I appreciate the feedback. ~Ellen"
Profile photo of Lori Ashley

Lori Ashley

September 11, 2024

5  out of  5
rating by Lori Ashley
"Ellen Aders office has always been helpful. We just went through a claim and it was stressful on us but they were so helpful every time I called. Bertie was great and made the experience less painful."
We responded:
"Thanks for that feedback, Lori! Bertie has decades of experience helping State Farm customers and I am super lucky she found her way to me! Claims ARE stressful. That's why a having a local agent is important. I appreciate your feedback and your continued business! ~Ellen"
Profile photo of Valerie Stroud

Valerie Stroud

August 26, 2024

5  out of  5
rating by Valerie Stroud
"Everything I ask them to assist me with they are right there to help me out and answer all of my questions, awesome group of folks!"
We responded:
"Thank you, Valerie, for this review! We try so hard to handle all issues on the first call. It doesn't always work out that way, but it's always our goal! ~Ellen"
Profile photo of Florian Dengel

Florian Dengel

August 24, 2024

5  out of  5
rating by Florian Dengel
"Nothing but perfect! You couldn’t ask for more within seconds of answering the phone my problem was solved. They know the insurance system so well and they should it’s their business. Thank you so much!"
We responded:
"Thank you, Florian! I miss seeing your dad but spoke with him by phone just a couple of weeks ago. Did you know he took me ballroom dancing once?! Thank you for taking time to leave this WONDERFUL feedback. I have already shared it with my team. ~Ellen"
Profile photo of Joseph Castellan

Joseph Castellan

August 19, 2024

5  out of  5
rating by Joseph Castellan
"Very friendly and helpful. Got me exactly what I needed at a fair price point"
We responded:
"Thanks for leaving a review, Joseph! I'm glad the experience was a good one!! ~Ellen"
Profile photo of Taylor J

Taylor J

August 16, 2024

5  out of  5
rating by Taylor J
"Ellen’s team is AMAZING! They go above and beyond, truly. I was taken care of in a timely manner and the service was fantastic. Great work you guys!"
We responded:
"Thank you, Taylor! My team works very hard to make sure our customers are taken care. I appreciate you leaving the feedback. ~Ellen"
Profile photo of Vickie Forrest

Vickie Forrest

August 16, 2024

5  out of  5
rating by Vickie Forrest
"Rachel was amazing to work with. She was so patient with me & my crazy schedule. She saved us so much money on our car and home insurance. I highly recommend this agency. They know how to look out for & take care of people!"
We responded:
"Rachel IS amazing! She loves her job, and she LOVES meeting new people. Thank you for choosing State Farm and for taking time to recognize Rachel's hard work. ~Ellen"
Profile photo of Lauren Calhoun

Lauren Calhoun

August 16, 2024

5  out of  5
rating by Lauren Calhoun
"The team there is amazing!!"
We responded:
"Hi, neighbor! Thanks for stopping by and leaving us a FIVE start review. After Rachel's told us about her treatment at the spa and I think we'll all be coming down! ~Ellen"
Profile photo of sadie price

sadie price

August 16, 2024

5  out of  5
rating by sadie price
"I'm a disorganized and poor human and I'm awful at paying my bill on time. I hate doing direct withdrawal because I don't always have $ in one account or the other or have to go make a deposit etc. Anyway, this office is my State Farm people. They're great. They'll call or text me when my bill is due and I say "oopsy! Time to pay!" It's actually quite helpful and I then pay it as quick as possible and all is well. They're VERY nice and I greatly appreciate the reminder."
We responded:
"It's nice to know our reminders aren't pesty! LOL For the record, no one drafts out of my checking out automatically either! Thanks for being our customer and taking time to leave this lovely review. ~Ellen"
Profile photo of Cliff Landsman

Cliff Landsman

August 15, 2024

5  out of  5
rating by Cliff Landsman
"Another superb experience dealing with Ellen's office. Specifically with Cat. She's always pleasant and efficient. A pleasure to work with!"
We responded:
"Thanks for the review, Cliff! I'm so happy you've enjoyed working with Cat. She IS always pleasant, with a smile on her face. I appreciate you! ~Ellen"
Profile photo of Craig Strickler

Craig Strickler

August 14, 2024

5  out of  5
rating by Craig Strickler
"Switched to save $ and now have even better service, coverage and exceptional staff who’s always ready to listen and help! Thank you!"
We responded:
"It was a rough start getting all the names sorted! LOL Thanks for sticking it out with us! I'm so glad to hear you find my team to be EXCEPTIONAL! I think so too, but I'm a little biased. I appreciate YOU and thank you for leaving such a nice review! ~Ellen"
Profile photo of Jennifer Compton

Jennifer Compton

August 9, 2024

5  out of  5
rating by Jennifer Compton
"Was a pleasure working with Catherine on Ellen Aders Team. She was very knowledgeable and prompt with getting us a policy quickly. Thanks Cat."
We responded:
"Thank you, Jennifer, for taking time to leave us a review!! Catherine is wonderful to work with. She loves helping people with their home, auto and life insurance!! ~Ellen"