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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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amy wines

November 5, 2026

5  out of  5
rating by amy wines
"Catherine is amazing and so easy to work with. I highly recommend this office!!"
We responded:
"Hi, Amy! Thank you so much for taking time to leave this review. Catherine loves helping people! It shines in every transaction. ~Ellen"
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Bethany Costello

November 2, 2026

5  out of  5
rating by Bethany Costello
"My husband and I have used Ellen Aders as our agent for years. She is always so welcoming and professional when we go into the office and over the phone as well. My husband was rear-ended last year in the first week of November, he had to go to the doctor for back and neck pain, every one else was dragging it on, but she and her staff helped us and got right on it and within a week we had a settlement. We appreciate everything she and her staff do and have done to help us with our insurance needs."
We responded:
"Claims time is stressful time! We try to make it easy! I appreciate your feedback and your continued business! ~Ellen"
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Sara M

October 31, 2026

5  out of  5
rating by Sara M
"I highly recommend Catherine at State Farm! She goes above and beyond to provide outstanding customer service. She is friendly, honest, courteous, and extremely knowledgeable. She takes the time to answer every question thoroughly, explains everything in a way that is easy to understand, and makes sure you feel comfortable and confident with your insurance decisions. She is genuinely helpful, trustworthy, and always willing to go the extra mile. It’s hard to find someone who cares so much about their customers and takes such pride in what they do. If you’re looking for an insurance you can trust, I highly recommend Catherine at State Farm."
We responded:
"What a lovely review! Thank you, Sara, for recognizing Catherine for the professional that she is. Welcome to our State Farm family! ~Ellen"
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Greg Drescher

October 27, 2026

5  out of  5
rating by Greg Drescher
"Very easy and helpful. Got my new auto insured quickly!"
We responded:
"Hi, Greg! Thanks for choosing my agency for your home and auto insurance! I hope you are well!! ~Ellen"
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Tammy Scott

October 19, 2026

5  out of  5
rating by Tammy Scott
"Catherine was very pleasant, I really appreciate her time with me."
We responded:
"Hi, Tammy! Thank you for taking time to leave us a review. Catherine is a wonderful part of this team! I'm glad you had the opportunity to work with her. ~Ellen"
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Ferhan Ture

October 14, 2026

5  out of  5
rating by Ferhan Ture
"Such a seamless experience with Catherine to replace my current home insurance for a better deal! Communication over email was extremely efficient. Highly recommended!"
We responded:
"Thank you for your kind words! Catherine is a treasured team member and so highly thought of in our community! I appreciate your business. ~Ellen"
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Thomas Rothgeb

October 9, 2026

5  out of  5
rating by Thomas Rothgeb
"Highly recommend. I recently had to take over my deceased father’s vehicles and Cat was extremely helpful and compassionate and the transition was seamless and easy. My parents have been a customer of Alders for many years and were very satisfied as well."
We responded:
"Mr. Rothgeb, insurance is never fun, but your circumstances made it even less so. Thank you for trusting my agency with the transaction and being able to work with Catherine was a blessing. She is very compassionate and really cares about the customers she is helping. Thank you for leaving this review. ~Ellen"
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Shakira Porter

October 5, 2026

5  out of  5
rating by Shakira Porter
"Wonderful people and services! Reliable and efficient!"
We responded:
"Thank you, Shakira! ~Ellen"
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Jonathan Farris

September 30, 2026

5  out of  5
rating by Jonathan Farris
"Kat made the process of getting auto insurance seamless and fast. 10/10"
We responded:
"Cat is amazing! Thank you for leaving this feedback! ~Ellen"
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jacob wright

September 25, 2026

5  out of  5
rating by jacob wright
"Catherine is really good at helping out"
We responded:
"Hi Jacob! Thank you for leaving a FIVE-star review! I appreciate your business. ~Ellen"
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Terry Vernati Jr

September 21, 2026

5  out of  5
rating by Terry Vernati Jr
"Everyone is super friendly and empathetic to your struggles and willing to help any way they can"
We responded:
"Hey Terry! I appreciate you taking time to leave such kind feedback! ~Ellen"
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Kim Cranmer

September 18, 2026

5  out of  5
rating by Kim Cranmer
"Associate was knowledgeable and personable. She went over my current coverage and offered other insurance products without being pushy or judgemental."
We responded:
"I'm sorry I didn't get to conduct the review with you, but it sounds like
Catherine did an excellent job! I will pass along the compliment. Thank you for leaving us a review. ~Ellen"
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Petty Betty Treats LLC

September 18, 2026

5  out of  5
rating by Petty Betty Treats LLC
"I had a great experience with State Farm this week, especially working with Catherine Dawson, State Farm Agency Concierge. Catherine was incredibly helpful, professional, and quick to get results and provide solutions for my business.

I truly appreciate the excellent customer service and highly recommend State Farm in Front Royal, VA, for their responsiveness and professionalism.

Thank you, Catherine and State Farm, for making the entire process such a positive experience!"
We responded:
"Catherine strives to provide the best possible solutions at the best possible price! Thank you for trusting us with your business! ~Ellen"
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David Radwell

September 2, 2026

5  out of  5
rating by David Radwell
"I have had State Farm insurance for not only personal but business as well for years. Everyone at the company is always nice, friendly and patient, anytime I call I always get taken care of and made priority service. I love working with them. Cat specifically helped me today with my inquiries and was extremely prompt, and curious. 10/10!"
We responded:
"Hi, David! Years is right! Thank you for taking time to leave a review and THANK YOU for your business! ~Ellen"
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Katie Chastain

August 28, 2026

5  out of  5
rating by Katie Chastain
"Called to add my daughter’s car to my policy and it was quick and easy. They actually saved me money on my car insurance too! Highly recommend!"
We responded:
"Hi, Katie! Thank you for taking time to leave us a FIVE-Start review! Our goal is to handle your needs quickly and efficiently. Nobody likes to deal with insurance....except US! I appreciate your business. ~Ellen"
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Cole Lewis

August 28, 2026

5  out of  5
rating by Cole Lewis
"Easy and helpful"
We responded:
"Thanks, Cole! I appreciate you! ~Ellen"
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David Utz

August 12, 2026

5  out of  5
rating by David Utz
"Had to add a vehicle to existing policy, done over phone took about 10 minutes."
We responded:
"Hi, David! That's music to my ears! Thanks for taking time to leave a review. ~Ellen"
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Ali Said

July 22, 2026

5  out of  5
rating by Ali Said
"I had a great experience working with Ellen Aders for my auto and home insurance. She was professional, knowledgeable, and always quick to answer my questions. She made the entire process easy and helped me find the right coverage for my needs. I truly appreciate her excellent customer service and would highly recommend her to anyone looking for a reliable and caring insurance agent!"
We responded:
"Ali, thank you for such a kind review! I see that you worked with Emily on getting your insured transferred to State Farm. I will pass along your comments. Welcome to our State Farm family! ~Ellen"
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Dixie Ray

July 21, 2026

5  out of  5
rating by Dixie Ray
"The ladies in this office are the best. They were there for us when we had a house fire. They made everything easier and were so helpful. Love my insurance ladies. We have been with them for twelve years and counting. They cover all our insurance needs and are always available if I have questions. Thank you ladies! Lifelong customer here."
We responded:
"Hi, Dixie! Thanks for saying such nice things about my team! They really are the greatest group of women. I'm grateful for your business and appreciate the review. ~Ellen"
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Shannon Speary

July 21, 2026

5  out of  5
rating by Shannon Speary
"Kat is genuinely the nicest person EVER! She makes follow-up calls and gives great advice that helps you make the best decisions for you and your family! I LOVE HER!"
We responded:
"Hi, Shannon! I love her too! Cat's heart is big and she just wants to help everyone. Thank you for leaving this review and I will pass along your comments to her. ~Ellen"
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Laurie B

July 9, 2026

5  out of  5
rating by Laurie B
"Catherine Dawson is awesome! She is very knowledgeable, professional and friendly! She was a pleasure to work with! She was able to lower my rates on my homeowners and auto. It was all completed thru email right out of my living room. Never had to leave the house! I would highly recommend her for all your insurance needs."
We responded:
"Hi, Laurie! Thanks for leaving this lovely review! We try to make insurance as easy as possible. Catherine IS wonderful! ~Ellen"
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Darren Frantz

July 2, 2026

5  out of  5
rating by Darren Frantz
"Very personable and made the process for updating my policy quickly and hassle free."
We responded:
"Hi, Darren! I appreciate the feedback and they time you took to leave a review! I've never met a person that really enjoys dealing with their insurance, so we try very hard to make it as hassle-free as possible. Happy 4th of July! ~Ellen"
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Kacie Varner

July 2, 2026

5  out of  5
rating by Kacie Varner
"I worked with Catherine going over many different insurance packages. Very helpful and ended up being cheaper than my current insurance. Thank you."
We responded:
"Good morning, Kacie and THANK YOU for leaving a review. Catherine is always looking for ways to improve the insurance buying experience. I'm glad you were able to benefit from her expertise! ~Ellen"
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devins VIDeOs

June 25, 2026

5  out of  5
rating by devins VIDeOs
"They were very helpful and always friendly."
We responded:
"Thanks for taking time to leave such a nice review! ~Ellen"
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Nelen Johnathan

June 18, 2026

5  out of  5
rating by Nelen Johnathan
"Catherine was helpful from start to finish with my insurance needs. A short conservation between us & I was set with what I needed."
We responded:
"Hi, Jason! Catherine really loves helping people figure out exactly what they need! I appreciate your business and the fact you took time to leave a review. Happy 4th of July! ~Ellen"